Terms & Conditions

By accessing climax.com.bd or engaging Climax Solutions ("Climax," "we," "us," or "our") for services, you agree to these Terms & Conditions. If you don't agree, please don't use the site or our services. Individual projects are also covered by a separate written proposal or agreement; if anything there conflicts with these terms, that agreement takes precedence for that project.

We provide design, web development, brand, digital marketing, and strategy services as described on this website. The exact scope, deliverables, timeline, and fees for any engagement are set out in a separate written proposal or agreement before work begins.

Proposals and quotes are valid for the period stated in them, or 30 days if no period is given. Work starts once you've accepted the proposal in writing and paid any agreed deposit. Quotes assume the scope described; if the work changes materially, we'll confirm any effect on price or timeline with you before continuing.

Fees, payment schedules, and invoicing are set out in the relevant proposal or agreement, and invoices are due by the date stated on them. Late payments may incur reasonable charges and may pause active work until they're settled. Fees don't include any applicable taxes, which are your responsibility unless we've stated otherwise. Unless agreed in writing, deposits are non-refundable once work has begun.

Once a project is paid for in full, ownership of the final deliverables we created specifically for you transfers to you. Until full payment, all rights remain with us.

We keep ownership of our own pre-existing materials, tools, code, and know-how, and grant you a license to use them as part of your deliverables. Any third-party assets (such as fonts, stock images, or plugins) are subject to their own licenses, which we'll flag where relevant.

We may feature non-confidential work in our portfolio and marketing, unless we've agreed otherwise in writing.

For a project to run smoothly, we rely on you to:

• provide content, access, and feedback in good time;
• make sure you have the rights to any materials you give us;
• nominate one point of contact who can make decisions and approve work.

Delays on these can affect the timeline and the cost.

During a project, each side may share confidential information. We each agree to keep the other's confidential information private and use it only for the project, except where disclosure is required by law. This doesn't apply to information that's already public or that a party already knew independently.

We provide our services with reasonable care and skill. Beyond that, and to the fullest extent the law allows, the website and our services are provided "as is," without warranties of any kind. We don't guarantee specific commercial outcomes — such as particular search rankings, traffic, or revenue figures — because those depend on factors outside our control.

To the maximum extent the law allows, our total liability arising from any engagement is limited to the fees you paid us for that engagement. We're not liable for indirect, incidental, or consequential losses, including lost profits, data, or business. Nothing in these terms limits liability that can't legally be limited.

Either party may end an engagement as set out in the relevant agreement. If an engagement ends, you remain responsible for fees for work completed and costs committed up to that date. We may suspend or end work in the case of non-payment or a breach of these terms.

Neither party is responsible for delays or failures caused by events beyond reasonable control — for example natural disasters, power or internet outages, strikes, or government action. We'll keep you informed and pick the work back up as soon as we reasonably can.

These Terms & Conditions are governed by the laws of Bangladesh, and any disputes fall under the exclusive jurisdiction of the courts of Bangladesh — unless a separate agreement with you provides otherwise. If any part of these terms is found unenforceable, the rest stays in effect.

We may update these terms from time to time. The current version, with its "last updated" date, will always be on this page. Continuing to use the site or our services after a change means you accept the updated terms.

Questions about these terms? Email hello@climax.com.bd, or write to us at Climax Solutions, 126 Atik Mansion, North Romaliar Chara, Cox's Bazar-4700, Bangladesh.