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Climax Solutions
Digital Marketing & Growth

WhatsApp & SMS Marketing

Reach customers where they read within minutes, not hours. Compliant WhatsApp and SMS flows that turn opt-ins into orders and track every dollar earned.

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Marketing & GrowthBuilt by one team

SMS open rates sit around 98%, and most are read inside three minutes. WhatsApp adds rich media, two-way replies and read receipts to that reach. We build permission-based messaging programs that earn the opt-in, respect the inbox, and turn it into a reliable revenue line — abandoned-cart recovery, order updates, restock alerts and timed broadcasts that people genuinely want.

What's included

What you get

Opt-in strategy and list growth: compliant sign-up flows on site, at checkout and in-store that build a list you actually own

WhatsApp Business Platform setup: verified business profile, message templates approved, and a sender number provisioned through an official BSP

Automated journeys: abandoned-cart recovery, welcome series, order and delivery updates, post-purchase and win-back flows

Broadcast campaigns: segmented promotions, restock and back-in-stock alerts, and time-sensitive offers scheduled to peak read windows

Two-way conversation handling: quick replies, routing to your team, and chatbot triage for FAQs and order queries

Reporting that ties messages to money: delivery, open, click and reply rates against revenue and cost per conversion

How we work

Our approach

No mystery, no busywork — a clear sequence that gets you a result you can measure.

01

Earn the opt-in, then map the journey

We start with how people join your list and why they would want to. Then we map the moments worth a message — cart abandoned, order shipped, stock back in — so every send has a clear job. No blasting your whole list and hoping. We segment from day one by behavior, purchase history and engagement.

02

Build compliant, branded flows

We provision WhatsApp through an official Business Solution Provider, get your templates approved, and set up SMS with proper consent and opt-out handling. Copy is short, on-brand and written to be read on a lock screen. Automations fire on the right trigger, at the right time, in the customer's timezone.

03

Launch, measure, refine

We start with the highest-value flows — usually cart recovery and order updates — then layer in broadcasts and win-back. Every message is tracked to revenue, not just opens. We A/B test timing, copy and offers, prune what underperforms, and report on cost per conversion and revenue per message so you see the return clearly.

FAQ

Questions, answered

How quickly can we go live?
SMS can launch in one to two weeks once consent and opt-out handling are in place. WhatsApp takes a little longer — business verification and template approval through the platform usually add one to two weeks on top. We run setup in parallel with building your first flows, so you're sending within three to four weeks in most cases.
How is pricing structured?
Two parts. A setup-and-strategy fee to build your opt-in flows, automations and templates, then ongoing management scaled to volume and number of active campaigns. Separate from our fee, you pay the messaging cost — SMS is priced per segment and WhatsApp per conversation, both passed through at cost. We forecast that spend up front so there are no surprises, and we report revenue against it every month.
What do we need to provide?
Access to your store or CRM so we can sync customers and trigger flows on real events, your branding and any offers you want to run, and a verified business — for WhatsApp, a registered company and a dedicated phone number. If you already have an opt-in list, we'll audit consent before we send a single message. If you don't, we'll build the sign-up flows to grow one.
How do you measure success and stay compliant?
We track delivery, open, click and reply rates, but the number that matters is revenue per message and cost per conversion — reported monthly against your messaging spend. On compliance, every contact opts in explicitly, every message carries a clear opt-out, and we follow GDPR, PECR and the WhatsApp Business policy. Respecting the inbox isn't just legal cover; it's what keeps your list profitable.
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Let's build

Ready to talk about whatsapp & sms marketing?

Start a project or request a proposal. We'll reply within one working day with a clear, honest read on how we'd help.

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